Job Description
Our Client
Our client is a leading real estate organization in Saudi Arabia, seeking an experienced Director–Retail Asset Management to lead the overall performance of a major retail destination in Dammam.
Role Overview
This is a senior leadership position with end-to-end accountability for the retail’s commercial, financial and operational performance.
The Director–Retail Asset Management will operate as the business leader for the asset, driving occupancy, tenant performance, footfall, revenue, profitability and customer experience, while working closely with centralized Leasing, Finance, Marketing and Projects teams.
Key Responsibilities
- Own the retail’s annual business plan, operating P&L, revenue, OPEX and overall commercial performance.
- Drive occupancy, tenant sales, footfall, collections, NOI/EBITDA and asset performance.
- Lead the mall’s tenant mix strategy, identifying category gaps and opportunities to strengthen the retail proposition.
- Partner with Leasing to attract anchor, flagship, destination and strategic local/international brands.
- Build senior relationships with key tenants and drive tenant retention and performance.
- Monitor vacancies, renewals, leasing pipeline and upcoming expiries.
- Oversee tenant fit-out and opening readiness, ensuring stores open within agreed timelines.
- Lead overall mall operations including customer experience, security, housekeeping, parking and service delivery.
- Ensure effective facilities management, asset performance, HSE and service-provider management.
- Lead the mall management team and maintain strong relationships with tenants, authorities, contractors and other stakeholders.
Must-Have
- 12+ years of experience across mall management, shopping centres, retail real estate or major retail assets.
- Minimum 5 years in senior leadership within a major shopping mall or retail destination.
- Proven experience with large-scale malls or mixed-use retail destinations.
- Strong commercial ownership covering P&L, revenue, budgets, OPEX, collections and asset performance.
- Demonstrated success improving occupancy, tenant mix, tenant retention, footfall and commercial performance.
- Strong exposure to leasing strategy and relationships with major regional and international retail brands.
- Good understanding of mall operations, FM, customer experience and tenant fit-outs.
- Experience with a leading regional or international mall owner, developer or operator is highly preferred.
- Saudi Arabia/GCC retail market experience is preferred.
- Bachelor’s degree in Business, Real Estate, Property Management, Retail Management, Engineering or a related discipline.
Next Steps
Upload your resume via our ATS platform and ensure all form details are complete. Shortlisted candidates will be contacted within 5–7 working days for a more detailed discussion about the role. Please note, due to high application volumes, we will only respond to shortlisted profiles.