Job Description
Our Client
A soon-to-be opened Banking & Finance college in Dubai. The institution is in the start-up phase and aims to deliver a seamless, compliant, and student-centric experience from the first enquiry through enrolment and ongoing academic administration.
Your Role
As Registrar & Onboarding Officer (early-stage title can be “Registrar & Student Services Officer”), you will set up and run the student administration and onboarding function, ensuring a smooth, compliant experience for all students. You will be the key point of contact for student records, onboarding, and administrative processes.
Key responsibilities include:
- Designing and implementing student records processes: application, admission, enrolment, registration, progression, withdrawal, and graduation
- Collaborating with the PMO and IT Manager on SIS configuration (student data fields, workflows, reporting)
- Coordinating offer and enrolment communications, including offers, acceptances, fee invoices, and joining instructions
- Leading onboarding and induction experiences for new students: orientation sessions, timetables, policy briefings, and system logins
- Maintaining accurate student records and ensuring data integrity for academic, regulatory, and reporting purposes
- Providing front-line support to students on registration, documentation, letters, and basic academic administration queries
- Supporting compliance with regulatory reporting on student numbers, retention, demographics, and other metrics
- Working closely with the Assistant Dean and AQC on exam timetables, grades processing, and academic records
- Developing templates and procedures for transcripts, certificates, and letters
This role is pivotal to delivering a professional, student-focused experience from day one, helping the college establish strong administrative foundations.
Must-Have
- 5–10 years’ experience in student administration, registrar, admissions, or student services roles; UAE higher education experience preferred
- Good understanding of SIS usage, academic calendars, and basic higher education regulations around records
- Strong attention to detail, organisational skills, and a service-oriented mindset
- Comfortable interacting with students and faculty in a start-up, greenfield environment
Next Steps
Please upload your resume via our ATS portal.
We review applications within 5–7 working days. Due to high application volumes, only shortlisted candidates will be contacted.